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CUSTOMER CARE

CUSTOMER CARE

I want you to love your JAM Pottery pieces as much as I love making them. Each item is handcrafted in small batches, so slight variations in colour, shape, and texture are part of their charm and uniqueness. If you ever have a question about a piece, need help with care instructions, or run into an issue with your order, I’m here to help. Just reach out and I’ll get back to you as soon as I can—your experience matters to me.

PRIVACY & SAFETY

Your privacy and safety are important to me. All orders are for pick-up only, either from my home, porch, or occasionally from Grog Studio. I handle your personal information securely and only use it to process your order and communicate with you about your purchase. I take care to make every pick-up safe and convenient, and I’m always happy to coordinate a time that works best for you.

PAYMENT METHODS

- E-transfer to jampotterstudio@gmail.com

- Cash

- Credit Card when above is not available to you

Payment Methods
Contact

JAM Pottery at Grog Studio

3490 Bridgeway St.

Vancouver, BC

TO SCHEDULE PICKUP

© 2025 by JAM Pottery. All Rights Reserved.

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